Address inefficient processes and accelerate ROI
Companies can improve the ROI on their ERP system by first identifying the system’s usability gaps and assessing the financial potential of those gaps. In this assessment, companies can define a measure of usability based on the metrics outlined here or build a benchmark database that enables them to quickly compare their system to the benchmark.
Winshuttle has built a benchmark database that uses a combination of Winshuttle log files and SAP log files from hundreds of our customers and thousands of users (read more about the database
here). By comparing its SAP system to the performance of systems used by similar companies in the same industry, a company can more easily identify inefficient processes and transactions caused by poor usability, and then implement changes accordingly. To facilitate this process, Winshuttle performs an analysis of a customer’s ERP log files and produces a
Usability Business Value Assessment.