Choose a combination of products that meets the organization’s needs
The Winshuttle Usability Platform contains a range of integrated products designed to enable SAP users to solve their own SAP data challenges and improve business processes.
Users in an organization tend to group themselves into three areas:
- Those who build usability assets, such as Winshuttle Transaction scripts or Query templates
- Those who run those scripts and use those templates to more efficiently interact with SAP
- Those who control, govern, and deploy Winshuttle products throughout the organization
In some cases, a person in one company with a certain role may report to one department, but a person with the same role in another similar company may report to a different department. For example, some organizations keep the majority of Business Analysts as IT staff, and others having them throughout line-of-business departments.
Historically, our user base has consisted of approximately 40% IT staff and 60% business users. As our product line has grown and more of our customers remotely enable partners and other SAP users, that ratio is changing.
Any suggested usage then depends upon an individual company’s organizational structure and we recommend that our customers work with us or one of our partners to define the optimal combination of products. We offer the following matrix as a broad guide.
| Areas | Build | Run | Control |
| Roles | SAP super users Master data team | SAP users Analysts Remote users Partners | IT SAP administrators SAP COE |
| Products | Transaction Query Designer Direct | Runner Workflow Server | Central |