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Central Support


Support for Winshuttle Central


How to find support for Winshuttle Central

Central users can receive support from a few sources:

  • Central help ribbon – Here users can find contextual help, the user manual, release notes, and the support information generator.
  • The Winshuttle knowledge base – Our knowledge base, WISE, is available at http://wise.winshuttle.com and contains FAQs, step-by-step guides, and articles about errors and issues that might occur.
  • Winshuttle Support – If the Help ribbon and WISE cannot solve a user’s problem, they can contact support@winshuttle.com to create a case with the Winshuttle Support team. They can also contact the Winshuttle Support team via phone.

Winshuttle believes that excellent support leads to satisfied customers and is committed to providing world-class support by investing in both the tools and personnel that can deliver this service to our customers. With offices around the globe, we are able to work on your problems 24 hours a day.





FAQs


What versions of SharePoint are supported by Central?

  • Windows SharePoint Services 3.0
  • SharePoint 2007
  • SharePoint Foundation 2010
  • SharePoint Server 2010

What versions of SQL Server are supported by Central?

  • SQL Server 2005
  • SQL Server 2008
  • SQL Server 2008 R2

Can Central use an existing email system to send workflow notifications?

Yes. As long the system supports SMTP.

Ready to learn more?

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— Andy Hart, Assistant Controller

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