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Query Support


Support for Winshuttle Query


How to find help for Query

Query users can receive support from a few sources:

  • The Help ribbon in Winshuttle Query– Here users can find contextual help, the user manual, release notes, and the support information generator.
  • The Winshuttle knowledge base – Our knowledge base, WISE, is available at http://wise.winshuttle.com and contains FAQs, step-by-step guides, and articles about errors and issues that might occur.
  • Winshuttle Support – If the Help ribbon and WISE cannot solve a user’s problem, they can contact support@winshuttle.com to create a case with the Winshuttle Support team. They can also contact the Winshuttle Support team via phone.

Winshuttle believes that excellent support leads to satisfied customers and is committed to providing world-class support by investing in both the tools and personnel that can deliver this service to our customers. With offices around the globe, we are able to work on your problems 24 hours a day.

FAQs


What SAP versions do Query and Runner work with?

4.7 to ECC6.0.

Can Query handle international/Unicode data?

Yes.

Does Query require anything to be installed on the SAP server?

A version-specific function module must be installed to allow multiple table downloads.

What are the supported output types?

Excel, Access, text, XML, and SQL database.

Ready to learn more?

US + 1 (800) 711-9798
UK + 44 (0) 208 545 9500

Winshuttle offers the complete automation solution. It’s easy-to-install, well-documented desktop software, with excellent technical support.
Erin Stone, SAP FI/CO Senior Analyst, B. Braun

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  • US:  +1 (800) 711-9798
  • UK:  +44 (0) 208 704 4170
  • FR:  +33 (0) 148 93 71 71
  • DE:  +49 (0) 471 170 1900
  • IN:   +91 (0)172 465 5941

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