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Transaction Support


Accessing support information for Transaction


Finding the help you need

Support for Winshuttle Transaction users is available from many sources.  The first is the Help Ribbon within the Transaction product.  The context help, user manual, release notes, and support information generator are all available there. 

The next is our website and knowledge base, the Winshuttle Information and Solution Exchange (WISE).  WISE contains FAQs, step by step guides, and articles about errors and issues that might occur. 

If problems still persist, contact support to create a case with the Winshuttle support team.  You can also contact the Winshuttle support team via phone.  See the nearby listing of worldwide support phone numbers.


Our commitment

Winshuttle is committed to customer satisfaction and is dedicated to providing world-class support by investing in both the tools and personnel to deliver this service to our customers. With offices around the globe, we are able to work on your problems around the clock.




Transaction Support FAQs


What SAP versions do Transaction and Runner work with?

Both products work with SAP versions 4.6C to ECC6.0.

Can Transaction handle international/Unicode data?

Yes. Transaction works data in both formats.

Does the tool support the Easy Data Entry Screens or Enjoy Transactions?

Yes, using Transaction version 6.8 and above.

Can I use the same spreadsheet for more than one transaction?

Yes, multiple transactions can use the same spreadsheet.

Ready to learn more?

US + 1 (800) 711-9798
UK + 44 (0) 208 545 9500

Winshuttle offers the complete automation solution. It’s easy-to-install, well-documented desktop software, with excellent technical support.
Erin Stone, SAP FI/CO Senior Analyst, B. Braun

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Contact support

  • US:  +1 (800) 711-9798
  • UK:  +44 (0) 208 704 4170
  • FR:  +33 (0) 148 93 71 71
  • DE:  +49 (0) 471 170 1900
  • IN:   +91 (0)172 465 5941

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