I’ve been working for the past few weeks with Winshuttle partner Michael Management on bringing some computer-based education to the community of Winshuttle customers and prospects, and it has been quite an interesting experience on a number of levels.
As those of you, who have known Winshuttle for a few years will know, we have tried over the years to bring content to you in a variety of different forms on ways to how to maximize your SAP and Winshuttle product ROI.
Most recently we have spent a considerable amount of time and resources on webinars and online pre-recorded content. The Winshuttle http://wise.winshuttle.com support and knowledgebase website and http://www.winshuttle.com all contain a combination of white papers, step by step guides, and videos and various education and knowledge aids. In fact, the three part series conducted by way of a webinar by our senior trainer Tiffani was uploaded to http://community.winshuttle.com just a couple of weeks ago and it wasTiffani who worked with me and MM on reviewing the content for the first 8 lessons in the Winshuttle Transaction primer.
Over the years a number of folks at Winshuttle and I have been involved in a broad spread of education and training content related both to Winshuttle and other products. However, this is Winshuttle’s first foray into the realm of real computer-based education that customers can invest in, monitor the progress of the candidates and deliver completion certificates to participants based on comprehension and knowledge tests conducted as an integrated part of the education process. This doesn’t replace reading the manual or attending workshops, but it helps those users who are new to Winshuttle products or who have busy schedules and prefer self-paced learning.
The education content is by no means exhaustive, yet as the months pass you will see additional modules and additional language offerings.
What this exercise did tell me was that different people use the products or conceive using the products in different ways. Just like we find customers every day that use our products to do all kinds of imaginary things with SAP such as run reports, execute table updates with SE16, and mess around with system configuration (not recommended), I’ve found that the actual navigation of the application and the explicit ways that people use the product vary from user to user.
The online education certainly brings home that there are, as in SAP and Microsoft Excel, many ways to do something. If you’d like to take a sample lesson for a spin, please take a look at some demo content here:http://bit.ly/me09Bc and if you would like to sign up for the initial 8 lessons then either contact your Winshuttle sales representative or run over to http://bit.ly/gMY9xy and take a look at the SAP Basis & Winshuttle Tools training section.
As always, we’d love to hear your feedback!
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