Industry leader in Lean Data Management solutions enhances customer experience with addition of customer executive
Bothell, WA – March 12, 2015 – Winshuttle is pleased to announce that Co-Founder and Chief Technology Officer, Vikram Chalana, has been appointed to the new role of Chief Customer Officer. Mr. Chalana will be transitioning from the role of CTO and is now responsible for Winshuttle’s global customer advocacy and for ensuring customer centricity remains at the core of Winshuttle’s growth strategy.
Since Winshuttle’s inception, Mr. Chalana’s focus has been to empower people to get control of the SAP ERP data and transform the way they work. He has propelled the company’s technology strategy to support enterprise solutions, helping thousands of customers to optimize and automate their SAP ERP data operations.
“Our goal is to ensure that every customer achieves the maximum business value in the shortest amount of time from their investment in Winshuttle,” said Vikram Chalana. “We will build on the high level of customer satisfaction for which Winshuttle is known by driving the team to deliver the optimal customer experience.”
“Customer equity is a powerful asset and those who manage it require passion and insight – no one embodies the qualities of the CCO role more than Vikram,” said Lewis Carpenter, Winshuttle’s CEO. “This move reflects Winshuttle’s commitment to continually improve and further develop all aspects of Winshuttle’s end-to-end customer life cycle experience, and aligns with our ongoing goal of keeping customers as the center of our business.”