Image showing - SAP Support

SAP Support


How Winshuttle streamlines SAP support functions for IT


Enable user-driven business process improvement without compromising system performance

Effective support of SAP system users is a continuing challenge for any corporate IT department.  SAP support, including responding to trouble tickets, analyzing system errors, and helping users troubleshoot unexpected results from the SAP system, places a large burden on the IT department and can channel resources away from other critical projects.

Offloading development while maintaining oversight

Winshuttle allows IT departments to better address all SAP support issues and more by making it simple for authorized users to access or update SAP data through a familiar interface like an Excel spreadsheet or a PDF form.  Winshuttle provides users this power while allowing the IT department to maintain complete control of the Winshuttle deployment through a centralized administrative environment called Winshuttle Central.  By allowing IT staff to determine when Winshuttle scripts can be run, Central also helps improve SAP system performance through load balancing.




FAQs


How can Winshuttle help users drive process improvements?

Winshuttle is an easy to learn application that allows users to use familiar applications, like Excel, to interact with the SAP system.  By allowing users to create their own scripts, Winshuttle provides them more flexibility and reduces request to the IT department for specialized development projects.

Ready to learn more?

US + 1 (800) 711-9798
UK + 44 (0) 208 545 9500

The Winshuttle products have been relatively easy to learn and deploy. For our process workflow needs, they have proven quite adequate.
Steven Dupay, Director of Applied Research & Technology, SAF-Holland

View all case studies

Discover featured products

Free Trial





Improving ERP usability
and customer profitability

  Share


© 2012 Winshuttle, LLC. All rights reserved.