Support & Training

Customer satisfaction is our passion.

Winshuttle is committed to an excellent customer experience from the first time you contact us through many years of using our software. Whether your issue is major or minor, we’ll do everything we can to find a solution and ensure your organization’s success.

From our self-service knowledge base to live phone support, we have just the support option to meet your needs. There are several ways to get in touch with Winshuttle support, discover how below.

Go to Winshuttle Support

Don’t take it from us, take it from our customers.

Places to get support

Help ribbon

Embedded in each of our applications, users can find contextual help, read the user manual, release notes, and find the support information generator.

Winshuttle knowledge base

Our knowledge base contains FAQs, step-by-step guides, and articles about errors and issues that might occur.

Knowledge base

Contact support

If you can’t find the support you need in either the Ribbon or knowledge base, submit a ticket on our support portal. Telephone support is also available

Submit a ticket


Become an expert in Winshuttle solutions. With Winshuttle’s How-To video guides, classes are just a click away.

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Professional services

From jump-start training, to implementation consulting, to process streamlining, to complex transaction engineering, we have you covered.

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