Support

How to Get Support

You may contact Winshuttle support directly by email or by telephone:

Telephone Corporate (USA):

UK:

France:

Germany:

India:
+ 1 (800) 711-9798

+44 (0) 208 704 4170

+33 (0) 148 93 71 71

+49 (0) 471 170 1900

+91 (0)172 465 5941
Email Support:

support@winshuttle.com

Also check out the most frequently asked support questions on our Support FAQ.

Another quick way to find answers is to use the information provided in the Help file included with the software. Help can be found in all of our products on the main menu. On-line help, product documentation, and other information can also be accessed on the main menu.

Winshuttle believes that excellent support leads to satisfied customers and is committed to providing world-class support, by investing in both tools and personnel that can deliver this service to our customers. With offices around the globe we are able to work on your problems around the clock.

As part of this commitment we publish our latest support statistics on our Support Dashboard.

Click here to join the Go to Assist Meeting.



Southwark Council

"With Winshuttle, you can import massive amounts of data directly from a spreadsheet, which is a format that employees know and understand. It's changed how we approach all kinds of SAP data” from mass changes to periodic data cleansing."

- Lynn Farrell, SAP HR and Payroll Manager, Southwark Council

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Royal Bank of Canada

"We're a victim of our own success. I'm adding another member to our team because of the sheer volume of data we're handling with transactionSHUTTLE. This solution has completely changed how we approach and manage many of our projects."

- Peter Hebert, manager of HR data management, RBC

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Hubbell

"transactionSHUTTLE gives us the ability to do things we weren't able to do before. We have significantly reduced our manual data entry costs, reduced headcount, and minimized the burden on IT."

- Paul Cahill, Director of Information Technology, Hubbell Wiring Systems

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Canada Post

"We have saved over $1 Million in avoided programming, reduced data entry workload costs and Service Level Agreement (SLA) costs."

- Chantal Gauvreau, Business Process Manager, SAP Center of Excellence, Canada Post

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B. Braun Medical

"Winshuttle offers the complete automation solution. It's easy-to-install, well-documented desktop software, with excellent technical support"

- Erin Stone, SAP FI/CO Senior Analyst, B. Braun

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Cutter & Buck

"Data entry is no longer an IT headache. Our users no longer blame our SAP system and instead fully embrace it."

- Rick Davis, Manager, Enterprise Systems

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Under Armour

We now use the term "Winshuttling" to refer to any solution that makes our lives easier.

- Steve Walker, Manager of Supply Chain Systems, Under Armour

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