You're about to download the Process automation – the benefits and realities for shared service centres ebook.

If you manage a shared service centre for finance and accounting, customer services or HR, run on SAP, and are considering introducing automation tools into your organisation, we think you’ll find the results of our survey helpful. No matter where you are at in your automation journey, this report is a resource for discovering the business processes that shared service centre managers are prioritising for automation, and where they have got to so far. The report also considers the many benefits of automation in the shared services centre environment and how to ensure initiatives are a success.