Chandigarh, India

Associate DevOps Engineer

India

Reports to: Director, Information Security & Operations

Position summary

The Associate Development Operations Engineer will support the deployment of our cloud platforms, while improving and automating the operational processes that insure sustainability and stability of all our online applications. This role will support the maintenance of the automate release, change, deployment, and incident processes that will enable your team to manage and sustain the production environments.  As part of the Cloud Operations team, they will support the test, systems, and software engineers to troubleshoot and resolve incidents that arise with the online application in a 24 x 7 environment.

 

About Winshuttle

Are you interested in working in a fun, collaborative environment, for an award winning workplace? Winshuttle is dedicated to fostering a culture of respect and innovation to support and empower employees' ambitions. We're constantly looking for entrepreneurs who aren't afraid to think outside the box, and don't take themselves too seriously. We embrace and support our employees who seek opportunities for continued learning, inspire others, and live and breathe our core PACT values. We have a work hard, play hard mentality; we're constantly evolving lean solutions for ERP business processes by day, and dominating on the frisbee golf course by night. Our strength and competitive advantage stems from our awesome employees, and we strive to create a balanced work life that is as inspiring and rewarding as life at home. Think you might be a great fit?

Essential functions and responsibilities

  • Responsible for documenting Help Desk tickets using Help Desk software.
  • Responsible for managing virtual infrastructure including deploying new virtual machines and managing image library.
  • Responsible for monitoring and administering software licensing using Software inventory system.
  • Responsible for deployment, maintenance and support of applications.
  • Monitor and optimize performance for enterprise applications deployed by Winshuttle.
  • Responsible for maintenance and support of build and release pipelines
  • Support, maintain, and troubleshoot applications and infrastructure deployed in Kubernetes
  • Support, maintain, and troubleshoots hosted cloud resources
  • Creativity and ability to perform job functions independently is required. Must be able to recognize and support the rapidly changing business requirements for a fast-growing company.

Desired behaviors

  • Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
  • Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
  • Manages the workload – makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
  • Technically proficient – knows role and has a solid familiarity with tasks and responsibilities.
  • Takes responsibility for own learning – knows personal strengths and recognizes development needs. Is open to feedback and always seek to learn.
  • Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives.
  • Works collaboratively – shares information, fosters teamwork and contributes to positive work environment where people want to come to work.
  • Display ethical character and competence – acts with integrity and intent, is accountable for own actions, behaves according to the PACT values. Act as a good citizen of Winshuttle.

Knowledge

  • Demonstrated ability to interface effectively with all levels of Employees.
  • Ability to operate independently when provided with objectives and prioritized tasks.
  • Understanding of Agile Sprint Process and Source Control (git) process
  • Requires a high level of attention to detail, excellent customer service skills, strong multi-tasking ability, ability to work as part of a multi-faceted team and high level of professionalism

Experience

  • Bachelor’s Degree in Computer Science, Information Technology or similar
  • A minimum of 5 years’ experience in IT Admin or Engineer role
  • Certifications desired: MCSE, MCP, MCITP, CCNA
  • PowerShell (1-2 year’s experience)
  • Systems: managing Windows & Linux Servers and other PaaS resources in Public cloud

 

At Winshuttle, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. Winshuttle is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status.

This job posting does not imply that these are the only duties to be performed. Employees occupying this position will be required to follow any other-related instructions and to perform any other job related duties requested by their supervisor. To perform this job successfully, an individual must be able to perform each essential duty and meet the physical requirements satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

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