Chandigarh, India

Facilities Lead

India

Reports to: Manager, Accounting

Position summary

The Facilities Lead is responsible for maintaining the Chandigarh property. This role is critical to the reputation and morale of our company and requires exceptional project planning, customer service and communication skills.

Responsible for the process of efficient planning, integration, and operation of the different elements that make up a work environment. The facilities may include everything from day-to-day activities, celebration preparation, maintenance and organization of vendors, to long-term planning considerations of office layout refurbishment and ergonomics.

About Winshuttle

Are you interested in working in a fun, collaborative environment, for an award winning workplace? Winshuttle is dedicated to fostering a culture of respect and innovation to support and empower employees' ambitions. We're constantly looking for entrepreneurs who aren't afraid to think outside the box, and don't take themselves too seriously. We embrace and support our employees who seek opportunities for continued learning, inspire others, and live and breathe our core PACT values. We have a work hard, play hard mentality; we're constantly evolving lean solutions for ERP business processes by day, and dominating on the frisbee golf course by night. Our strength and competitive advantage stems from our awesome employees, and we strive to create a balanced work life that is as inspiring and rewarding as life at home. Think you might be a great fit?

Essential functions and responsibilities

  • Lead a team of two Office Assistants along with all required vendors to run the facilities.
  • Provide a central point of contact to evaluate and manage facilities escalations and provide direction
  • Maintain Wintranet with up to date facilities policies and procedures
  • Maintain overall facility management services to ensure maintenance of the facilities and grounds, and provision of associated services, is executed in a manner consistent with the lease agreements and company culture.
  • Work collaboratively within India management team to deliver integrated facility management services across all business lines (Engineering, HR, IT, Finance, Customer Success, etc)
  • Conduct and/or support the execution of periodic interior and exterior site inspections documenting facility conditions and integrating with additional service lines to ensure functional, comfortable, compliant, energy efficient and attractive facilities, in accordance with approved operating budgets.
  • Support ongoing cost evaluations to reduce operating costs where possible while maintaining desired environments and services.
  • Ensure minimal preventable incidents that create interruptions to the ongoing operations and safeguard professional risk mitigation related to facility management services, including the adoption of programs to enhance safety and compliance and minimize confidentiality incidents.
  • Interface with Landlords ensuring total compliance under any Leases are in place, provide accurate and timely reporting and resolution to maintain tenant (Client) relations issues.
  • Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting and participating in the development of best practices, new tools, process re-engineering and other ideas that provider service delivery efficiencies
  • Oversight of inventory, purchasing and supplies also AMC of the office equipment’s.
  • Perform additional job duties, as requested

Desired behaviors

  • Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
  • Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
  • Manages the workload – makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
  • Technically proficient – knows role and has a solid familiarity with tasks and responsibilities.
  • Takes responsibility for own learning – knows personal strengths and recognizes development needs. Is open to feedback and always seek to learn.
  • Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives.
  • Works collaboratively – shares information, fosters teamwork and contributes to positive work environment where people want to come to work.
  • Display ethical character and competence – acts with integrity and intent, is accountable for own actions, behaves according to the PACT values. Act as a good citizen of Winshuttle.

Knowledge

  • High degree of innovation with the ability to work with minimal supervision in a fast paced environment
  • Proficient skills in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook, and Access)
  • Excellent planning and organizational skills
  • Entrepreneurial, self-motivated individual – high energy, high activity levels – passion for working with an innovative, small but rapidly growing products company
  • Ability to work successfully with cross functional teams
  • Excellent work ethic, initiative, self-motivated and demonstrated ability to deliver high value service in a team environment

Experience

  • Bachelor’s degree or equivalent
  • 4+ years facility / property management experience with demonstrated ability to exercise proper judgment
  • Knowledge of standard commercial real estate, business and accounting practices
  • Proven track record of excellent internal and external customer service
  • Exhibits strong interpersonal skills and problem solving ability
  • Excellent verbal and written communication skills with the ability to communicate professionally

This job posting does not imply that these are the only duties to be performed. Employees occupying this position will be required to follow any other-related instructions and to perform any other job related duties requested by their supervisor. To perform this job successfully, an individual must be able to perform each essential duty and meet the physical requirements satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.