Wimbledon, UK

HR Generalist

Europe, Middle East, Africa

Reports to: Manager, HR

Position summary

The HR Generalist role is the main point of contact for all daily HR needs from employees across the EMEA employee base. This role promotes employee engagement through regular, personal contact with employees resulting in a positive employee relations atmosphere. Duties include shaping, managing, implementing and integrating HR programs for various teams across the company in support of organizational objectives. This includes developing strong business relationships with employees and managers across the organization.

This position carries out responsibilities in the following functional areas: benefits administration, employee relations/conflict resolution, training, onboarding/offboarding, policy implementation, recruitment, employment law and program facilitation.

About Winshuttle

Are you interested in working in a fun, collaborative environment, for an award winning workplace? Winshuttle is dedicated to fostering a culture of respect and innovation to support and empower employees' ambitions. We're constantly looking for entrepreneurs who aren't afraid to think outside the box, and don't take themselves too seriously. We embrace and support our employees who seek opportunities for continued learning, inspire others, and live and breathe our core PACT values. We have a work hard, play hard mentality; we're constantly evolving lean solutions for ERP business processes by day, and dominating on the frisbee golf course by night. Our strength and competitive advantage stems from our awesome employees, and we strive to create a balanced work life that is as inspiring and rewarding as life at home. Think you might be a great fit?

Essential functions and responsibilities

  • Leads all employee matters relating to designated client groups with the support of HR management
  • Supports the recruitment efforts by hosting manager intake meetings, supporting the writing of job descriptions, ensuring hires are in alignment with company and department career architecture and compensation strategy
  • Administers and assists in the development and implementation of HR policies and procedures including the maintenance of regional employee handbook
  • Build management capability to facilitate an open, inclusive, environment that enables effective employee relations
  • Participates in deploying and maintaining department goals, objectives and systems
  • In alignment with the global process administer the annual merit and bonus program; monitors the performance evaluation program, supports quality and timely completion with managers, and mentorship with employees
  • Organises and facilitates employee onboarding/offboarding; maintains alignment with global strategy while providing a meaningful onboarding for all new hires and a smooth exit for all leavers
  • Performs benefits administration to include change reporting, approving invoices for payment and communicating benefit information to employees
  • Supports HR management in the develops and maintenance of regional compliance
  • Recommends new approaches, vendors, policies and procedures to effect continual improvements in efficiency of the department and services performed
  • Maintains human resource data, partners with local payroll departments to ensure payroll changes are processed accurately and manages regional reports from the HRIS to support business needs.
  • Travel 5% to serve other offices and stay connected with complete employee base

Desired behaviors

  • Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
  • Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
  • Manages the workload – makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
  • Technically proficient – knows role and has a solid familiarity with tasks and responsibilities.
  • Takes responsibility for own learning – knows personal strengths and recognizes development needs. Is open to feedback and always seek to learn.
  • Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives.
  • Works collaboratively – shares information, fosters teamwork and contributes to positive work environment where people want to come to work.
  • Display ethical character and competence – acts with integrity and intent, is accountable for own actions, behaves per the PACT values. Act as a good citizen of Winshuttle.


  • UK employment law knowledge required; French and German employment law knowledge desired
  • Knowledge of general human resources policies and procedures
  • Sourcing and effective candidate communications that excite candidates to engage with Winshuttle
  • Facilitation of trainings and/or public speaking
  • Business savvy with the ability to discuss business matters and organizational requirements
  • Globally aligned in process, strategy and guidance to managers
  • Ability to strategically align business needs, team dynamics and company requirements
  • Great with people.  Everyone can count on you to get the job done…always!


  • Bachelor’s degree in HR, Psychology or relevant field
  • 5+ year generalist human resource experience including 2+ leading employee relations
  • European HR experience desired
  • CIPD certified desirable
  • Recruitment experience desirable

This job posting does not imply that these are the only duties to be performed. Employees occupying this position will be required to follow any other-related instructions and to perform any other job related duties requested by their supervisor. To perform this job successfully, an individual must be able to perform each essential duty and meet the physical requirements satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

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