Bothell, WA (Corporate)

Manager, Sales Development

North America

Reports to: VP, America Sales

Position summary

The Manager, Sales Development will possess the ability to manage and motivate Business Development Representatives (BDR) to achieve opportunity generation quotas. He/she also must be able to measure, monitor and hold BDRs accountable for their activities and results as well as lead by example. This role will be required to make proactive outbound prospecting calls and lead qualification calls with BDRs, assist in appointment setting, and effectively present Winshuttle’s corporate overview and value proposition. He/she will work with the VP, Sales for the America’s to increase efficiencies and processes within the department.

About Winshuttle

Are you interested in working in a fun, collaborative environment, for an award winning workplace? Winshuttle is dedicated to fostering a culture of respect and innovation to support and empower employees' ambitions. We're constantly looking for entrepreneurs who aren't afraid to think outside the box, and don't take themselves too seriously. We embrace and support our employees who seek opportunities for continued learning, inspire others, and live and breathe our core PACT values. We have a work hard, play hard mentality; we're constantly evolving lean solutions for ERP business processes by day, and dominating on the frisbee golf course by night. Our strength and competitive advantage stems from our awesome employees, and we strive to create a balanced work life that is as inspiring and rewarding as life at home. Think you might be a great fit?

Essential functions and responsibilities

  • Mentor each BDR on his/her team individually while also building a strong, cohesive, collaborative team and is responsible for monitoring pipeline, conversion rates and delivering on quota and forecast.
  • Manage and coach a team of BDRs to develop their sales skills including market knowledge, prospecting, and other necessary skills, while maintaining individual accountability to goals
  • Partner with Regional Directors to support revenue growth in their geographic territories
  • Develop and execute sales process and strategies and ensure compliance to internal data management and reporting, including use of
  • Assess sales activities to determine sales progress and required improvements
  • Recommend and implement improvements and technology to achieve sales and opportunity creation goals
  • Collaborate with Marketing to ensure effective follow up on leads to generate sales opportunities
  • Proactively communicate results and adjust plans according to evolving business needs
  • Provide detailed reporting of lead flow and key performance indicators to senior management
  • Work with each BDR to develop and implement business/sales plans to achieve their quota
  • Identify and support opportunities for the training and professional development of department personnel
  • Operate well in a fast-paced, dynamic environment without requiring significant supervision

Desired behaviors

  • Facilitates change – encourages continuous improvement of work practices and processes
  • Drives execution – engages and enthuse team by cascading departmental goals into individual goals. Sets high-performance standards, sets clear expectations, solves problems, provides task clarity, and sets boundaries.
  • Manages the team – holds team accountable, utilizes straight talk, and takes corrective actions to ensure compliance and fair treatment, provides rewards and recognition.
  • Keeps the team focused and motivated – facilitate timely decision making, knows when to escalate, provide timely feedback, and regular communication.
  • Technically proficient – knows their own role and has a solid familiarity with team member’s roles and tasks.
  • Uses the full capabilities of the team – understands team member’s development needs and aspirations, takes these into consideration when assigning tasks and responsibilities. Develops and coaches so the team can reach full potential.
  • Over communicates – hosts team communication (1:1`s and team meetings), cascades important, and need to know information.
  • Involves employees in decision making – encourages them to communicate their ideas and proposed solutions.
  • Manages collaboratively – Foster teamwork, empowers and trusts employees to deliver, delegates appropriately.
  • Displays ethical character and competence – gains trust by acting with integrity and intent.
  • Is a role model – displays high levels of commitment and energy, role models our PACT (People, Action, Continuous Learning, and Trust) values, sets high standards of behavior.  Influence others positively, act as a good citizen of Winshuttle.


  • BA/BS in a business or a technical related field of study from an accredited college or university
  • 5+ years’ prior sales and/or sales development experience, preferably in a position selling software at the Enterprise level


  • Demonstrated ability to consistently exceed sales/prospecting targets
  • Successfully resolve situations that are broadly defined, complex, diverse, and occasionally unprecedented
  • Excellent communication and presentation skills, both verbal and written
  • Identify new, creative ways to drive more Corporate and Enterprise businesses to purchase and utilize Winshuttle’s diverse solution suite

At Winshuttle, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. Winshuttle is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status.

This job posting does not imply that these are the only duties to be performed. Employees occupying this position will be required to follow any other-related instructions and to perform any other job related duties requested by their supervisor. To perform this job successfully, an individual must be able to perform each essential duty and meet the physical requirements satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

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