Chandigarh, India

Senior Consultant- I

India

Reports to: Manager, Professional Services

Position summary

Responsible for designing, proposing, developing and delivering Multi-Domain, Master Data Management solutions for client needs that are technical or use-case specialized in nature. Provides technical and business process consulting expertise to clients and sales for software design, product-process recommendations and solution proposals. This requires a combination of customer facing skills and the ability to communicate technical information in a clear and concise manner. Responsible for a high level of communication with clients and internal corporate resources. Defines technical and related implementation strategies, gathers business requirements, authors detailed functional specifications/ solution documents, documents best practices, and consults to provide analytical insight on product improvement/ development and feature innovation. Actively identifies opportunities to deliver experiences that demonstrate product and service capabilities. Utilizes customer facing skills and technical background to represent the company within our customer’s environment and drives discussions with senior leaders regarding trade-offs, best practices and risk mitigation, and to coach customer teams to be self-sufficient. Engages in complex projects with significant bottom-line impact. Ability to deliver customer training and tailor the content to meet the specific customer needs. Ability to provide technical and subject-matter oversight and mentorship to other team members of the practice group.

About Winshuttle

Are you interested in working in a fun, collaborative environment, for an award winning workplace? Winshuttle is dedicated to fostering a culture of respect and innovation to support and empower employees' ambitions. We're constantly looking for entrepreneurs who aren't afraid to think outside the box, and don't take themselves too seriously. We embrace and support our employees who seek opportunities for continued learning, inspire others, and live and breathe our core PACT values. We have a work hard, play hard mentality; we're constantly evolving lean solutions for ERP business processes by day, and dominating on the frisbee golf course by night. Our strength and competitive advantage stems from our awesome employees, and we strive to create a balanced work life that is as inspiring and rewarding as life at home. Think you might be a great fit?

Essential functions and responsibilities

  • To lead teams in the implementation of Enterworks solutions on customer projects.
  • Install, configure and optimize Winshuttle’s Enterwork installations in both hosted cloud environments as well as on premise.
  • Ability to deliver project tasks and implementations within the allotted project plan (time and budget).
  • Build a trusted relationship with our customers and collaborate cohesively with internal team members.
  • To design ‘Proof of Concept’ solutions as part of the pre-sales and sales cycles.
  • Deliver online and in-person product demonstrations.
  • Technical and subject matter mentoring of junior staff members.
  • 10-25% Travel Required.
  • Participate in UAT software testing.
  • Deliver online (remote) customer technical training/consulting.
  • Strong English language written and verbal communication skills.
  • Working hours will be as per US shift timings.
  • Self-motivated individual – high energy, high activity and engagement levels.

Desired behaviors

  • Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
  • Initiates action – is result oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
  • Manages the workload – makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
  • Technically proficient – knows role and has a solid familiarity with tasks and responsibilities.
  • Takes responsibility for own learning – knows personal strengths and recognizes development needs. Is open to feedback and always seek to learn.
  • Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives.
  • Works collaboratively – shares information, fosters teamwork and contributes to positive work environment where people want to come to work.
  • Display ethical character and competence – acts with integrity and intent, is accountable for own actions, behaves according to the PACT (People, Action, Continuous Learning, and Trust) values. Act as a good citizen of Winshuttle.

Knowledge

  • Bachelor’s and/or master’s degree in computer science, systems engineering, management information systems or a similar field is preferred.
  • 6+ years’ experience of developing and implementing technical solutions as per diverse business use cases in Master Data Management required.
  • Customer facing software/ and or technical consulting.
  • Strong software customization with the ability and business acumen to exercise judgment in selecting methods and solutions for client needs.
  • Prior MDM experience is a must have.

Experience

  • Proven ability to effectively lead technical consulting engagements across large customer facing business solution projects using industry standard practices.
  • Proven ability to understand the impact of technology on business challenges, processes and efficiency.
  • Demonstrated ability to explain benefits of a technical product / solution to a client in relation to the client’s business needs.
  • Strong software customization skills with the ability and business acumen to exercise judgment in selecting methods and solutions for client needs.
  • Demonstrated ability to work interdependently and to manage multiple engagements concurrently.
  • Ability to translate technical information into easy-to-understand language for customers.
  • Demonstrated ability to read and interpret technical information.
  • Experience capturing and documenting technical requirements.
  • Demonstrated ability to compose clear and concise technical written communication.
  • Proficiency with Microsoft Excel, Access, Word, Outlook, and PowerPoint preferred.
  • Technical background in J2EE / Java or similar language preferred.
  • SQL and database procedure language(s) like PLSQL or TSQL preferred.
  • Knowledge of businesses processes in R2R, P2P and Supply Chain.
  • Scripting capabilities required.
  • Excellent written and oral communication skills in English.
  • Effectively communicate with customers, both verbal and written.
  • Self-motivated individual – high energy, high activity levels.
  • Hands-on experience with databases like MS SQL, MDM solutions and their implementation required.

At Winshuttle, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. Winshuttle is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status.

This job posting does not imply that these are the only duties to be performed. Employees occupying this position will be required to follow any other-related instructions and to perform any other job related duties requested by their supervisor. To perform this job successfully, an individual must be able to perform each essential duty and meet the physical requirements satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

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