Wimbledon, UK

Senior Consultant

Europe, Middle East, Africa

Reports to: Manager, Professional Services

Position summary

Responsible for designing and proposing solutions for client needs that are highly technical or specialized in nature. Provides technical consulting support to clients and sales for complex design, product recommendations and solution proposals. Responsible for a high level of communication to clients and internal corporate resources. Define technical and project strategies, gather business requirements, write detailed functional specifications, document best practices, and consult to provide analytical insight on product improvement/ development and feature innovation. Actively identify opportunities to deliver experiences that demonstrate product and service capabilities. Utilize customer facing skills and technical background to represent the company within our customer’s environment and drive discussions with senior leaders regarding trade-offs, best practices, project management and risk mitigation, and to coach customer teams to be self-sufficient. Manage complex projects with significant bottom-line impact. Ability to deliver customer training.

About Winshuttle

Are you interested in working in a fun, collaborative environment, for an award winning workplace? Winshuttle is dedicated to fostering a culture of respect and innovation to support and empower employees' ambitions. We're constantly looking for entrepreneurs who aren't afraid to think outside the box, and don't take themselves too seriously. We embrace and support our employees who seek opportunities for continued learning, inspire others, and live and breathe our core PACT values. We have a work hard, play hard mentality; we're constantly evolving lean solutions for ERP business processes by day, and dominating on the frisbee golf course by night. Our strength and competitive advantage stems from our awesome employees, and we strive to create a balanced work life that is as inspiring and rewarding as life at home. Think you might be a great fit?

Essential functions and responsibilities

  • To lead teams in the implementation of Winshuttle solutions on customer projects
  • To design solutions for SAP business processes using Winshuttle suite of applications
  • Ability to manage project requirements and customer relationships
  • To be part of a team and also manage implementation projects in a customer facing role
  • Developing and presenting group training sessions
  • To design ‘Proof of Concept’ solutions as part of the pre-sales and sales cycle
  • Deliver online and in-person product demonstrations
  • Mentoring of junior staff members
  • 10-25% Travel Required
  • Participate in UAT software testing
  • Deliver customer training


  • Experience with SAP is required
  • Fundamental knowledge of Business Process Management software (Workflow)
  • Fundamental knowledge of MS InfoPath or any other software application for designing, distributing, filling and submitting electronic forms containing structured data
  • Fundamental knowledge of SharePoint 2010 or 2013
  • Experience with JavaScript/JQuery and Excel Macros
  • Knowledge of Software Development Life Cycle and Agile Software Development Methodology
  • Demonstrated ability to work independently and with a team and to manage multiple projects concurrently
  • Proven ability to effectively communicate with customers
  • Proficiency with Microsoft Excel, Access, Word, Outlook, and PowerPoint preferred
  • Excellent communication skills, both verbal and written
  • Ability to translate technical information into easy to understand language for customers
  • Demonstrated ability to read and interpret technical information
  • Demonstrated ability to compose clear and concise technical written communication
  • Excellent management, planning, and organizational skills
  • Entrepreneurial, self-motivated individual – high energy, high activity levels


  • Experience in writing and understanding Regular Expressions for Form Validations
  • Hand-on experience with databases like MS SQL
  • Experience in working with SAP BAPI’S and GUI script recording

Desired behaviors

  • Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
  • Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
  • Manages the workload – makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
  • Technically proficient – knows role and has a solid familiarity with tasks and responsibilities.
  • Takes responsibility for own learning – knows personal strengths and recognizes development needs. Is open to feedback and always seek to learn.
  • Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives.
  • Works collaboratively – shares information, fosters teamwork and contributes to positive work environment where people want to come to work.
  • Display ethical character and competence – acts with integrity and intent, is accountable for own actions, behaves according to the PACT values. Act as a good citizen of Winshuttle.


  • 8+ years of related experience. Bachelors and/or Master’s Degree.
  • Customer facing Software Consulting and/or Project Management
  • Strong software customization with the ability and business acumen to exercise judgment in selecting methods and solutions for client needs.
  • Microsoft SharePoint and/or SAP background is a must.


  • Proven ability to effectively lead large customer facing business solution projects from project initiation through project close using industry standard practices
  • Proven ability to understand the impact of technology on business challenges, processes, and efficiency
  • Demonstrated ability to explain benefits of a technical product / solution to a client in relation to the client’s business needs
  • Demonstrated ability to work interdependently and to manage multiple projects concurrently
  • Ability to translate technical information into easy to understand language for customers
  • Demonstrated ability to read and interpret technical information
  • Demonstrated ability to compose clear and concise technical written communication

At Winshuttle, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. Winshuttle is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status.

This job posting does not imply that these are the only duties to be performed. Employees occupying this position will be required to follow any other-related instructions and to perform any other job related duties requested by their supervisor. To perform this job successfully, an individual must be able to perform each essential duty and meet the physical requirements satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

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