Wimbledon, UK

Solutions Engineer

Europe, Middle East, Africa

Reports to: Sales Director

Position summary

The Solutions Engineer will work with the Winshuttle Sales team to deliver online and in person product demonstrations, proof of concepts, and pre-sales training. This position acts as the trusted technical advisor when engaging with customers, prospects, and partners. The primary focus is to influence potential customers of Winshuttle’s technical superiority while collaborating and supporting Winshuttle’s Account Executives in their efforts to champion and sell Winshuttle products.

About Winshuttle

Are you interested in working in a fun, collaborative environment, for an award winning workplace? Winshuttle is dedicated to fostering a culture of respect and innovation to support and empower employees' ambitions. We're constantly looking for entrepreneurs who aren't afraid to think outside the box, and don't take themselves too seriously. We embrace and support our employees who seek opportunities for continued learning, inspire others, and live and breathe our core PACT values. We have a work hard, play hard mentality; we're constantly evolving lean solutions for ERP business processes by day, and dominating on the frisbee golf course by night. Our strength and competitive advantage stems from our awesome employees, and we strive to create a balanced work life that is as inspiring and rewarding as life at home. Think you might be a great fit?

Essential functions and responsibilities

  • Uses knowledge of SAP and Winshuttle products and processes to assess and educate customers on the value of Winshuttle products using consultative selling skills
  • Builds in-depth knowledge of clients’ technical priorities, challenges and initiatives and maps those needs to Winshuttle products and services
  • Builds relationships within the account to become the trusted technical advisor
  • Responsible for working with Account Executives in proposing solutions that meet customers’ needs
  • Create and maintain pre-sales material and collateral
  • Develop and implement proof of concept sessions with potential customers
  • Deliver pre-sales training
  • Deliver online and in-person product demonstrations
  • Up to 50% Travel

Desired behaviors

  • Communication skills – be able to clearly articulate in both written and verbal environments, complex IT solutions to technical and non-technical audiences.
  • Business Acumen – be able to speak to and understand complex business processes. For example: precure to pay, order to cash, record to report.
  • Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
  • Initiates action – is results-oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
  • Manages the workload – makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
  • Technically proficient – has a solid familiarity with tasks and responsibilities.
  • Takes responsibility for own learning – knows personal strengths and recognizes development needs. Is open to feedback and always seek to learn.
  • Works collaboratively – shares information, fosters teamwork and contributes to a positive work environment where people want to come to work.
  • Display ethical character and competence – acts with integrity and intent, is accountable for own actions, behaves according to the PACT values. Act as a good citizen of Winshuttle.

Knowledge

  • Must be comfortable describing technical software solutions to various business groups within an organization including: Finance, Master Data, HR, Sales and Distribution, and IT
  • Ability to work under pressure and adapt to a changing environment
  • Support sales by using a “solutions-oriented” approach that uses consultative sales techniques
  • Possess an analytical skill set, strong presentation skills and the ability to interact with any level within an organization
  • SAP knowledge/experience required

Experience

  • SAP consulting experience
  • SAP certified in either Master Data or FICO required
  • Bachelor’s degree
  • 6+ years working in either: technical pre-sales, consulting or solution delivery role
  • Proven ability to work in a consultative SAP enterprise environment

At Winshuttle, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. Winshuttle is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status.

This job posting does not imply that these are the only duties to be performed. Employees occupying this position will be required to follow any other-related instructions and to perform any other job related duties requested by their supervisor. To perform this job successfully, an individual must be able to perform each essential duty and meet the physical requirements satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

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