Munich, Germany

Solutions Engineer

Europe, Middle East, Africa

Reports to: Director, Sales

Position summary

The Solutions Engineer will work with the Winshuttle Sales team to deliver online and in-person product demonstrations, proof of concepts, and pre-sales training. This position acts as a trusted technical advisor when engaging with customers, prospects, and partners. The primary focus is to influence potential customers of Winshuttle’s technical superiority while collaborating and supporting Winshuttle’s Account Executives in their efforts to champion and sell Winshuttle products.

About Winshuttle

Are you interested in working in a fun, collaborative environment, for an award winning workplace? Winshuttle is dedicated to fostering a culture of respect and innovation to support and empower employees' ambitions. We're constantly looking for entrepreneurs who aren't afraid to think outside the box, and don't take themselves too seriously. We embrace and support our employees who seek opportunities for continued learning, inspire others, and live and breathe our core PACT values. We have a work hard, play hard mentality; we're constantly evolving lean solutions for ERP business processes by day, and dominating on the frisbee golf course by night. Our strength and competitive advantage stems from our awesome employees, and we strive to create a balanced work life that is as inspiring and rewarding as life at home. Think you might be a great fit?

Essential functions and responsibilities

  • Uses knowledge of SAP and Winshuttle products and processes to assess and educate customers on the value of Winshuttle products using consultative selling skills
  • Builds in-depth knowledge of clients’ technical priorities, challenges, and initiatives, and maps those needs to Winshuttle products and services
  • Builds relationships within the account to become the trusted technical advisor
  • Responsible for working with Account Executives in proposing solutions that meet customers’ needs
  • Create and maintain pre-sales material and collateral
  • Develop and implement a proof of concept sessions with potential customers
  • Deliver pre-sales training
  • Deliver online and in-person product demonstrations
  • Up to 50% Travel

Desired behaviors

  • Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
  • Initiates action – is results-oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
  • Manages the workload – makes timely decisions, prioritizes effectively, solves problems monitor results and takes remedial action where necessary.
  • Technically proficient – knows the role and has a solid familiarity with tasks and responsibilities.
  • Takes responsibility for own learning – knows personal strengths and recognizes development needs. Is open to feedback and always seek to learn.
  • Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives.
  • Works collaboratively – shares information fosters teamwork and contributes to a positive work environment where people want to come to work
  • Display ethical character and competence – acts with integrity and intent, is accountable for own actions, behaves according to the PACT (People, Action, Continuous Learning, Trust) values. Act as a good citizen of Winshuttle

Knowledge

  • Bachelor’s degree
  • 6+ years working in technical pre-sales or sales
  • Proven ability to effectively deliver sales results

Experience

  • Must be comfortable describing technical software solutions to various business groups within an organization including Finance, HR, Sales and Distribution, and IT
  • Ability to work under pressure and adapt to a changing environment
  • Support sales by using a “solutions-oriented” approach that uses consultative sales techniques
  • Possess an analytical skill set, strong presentation skills and the ability to interact with any level within an organization
  • SAP knowledge/experience is mandatory with experience in more than one functional area

At Winshuttle, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. Winshuttle is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status.

This job posting does not imply that these are the only duties to be performed. Employees occupying this position will be required to follow any other-related instructions and to perform any other job related duties requested by their supervisor. To perform this job successfully, an individual must be able to perform each essential duty and meet the physical requirements satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

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