Bothell, WA (Corporate)

Winshuttle is looking for a DevOps Infrastructure & Monitoring Engineer to design, implement, and automate the end-to-end application and infrastructure monitoring capabilities for our cloud-based SaaS product offerings. As part of the DevOps team, you will work closely with other engineers and software developers to analyze code to expose/enhance instrumentation, understand telemetry data and performance metrics to identify opportunities for application improvements, and drive the implementation of self-healing, proactive monitoring solutions into the product lifecycle.

As a Customer Success Manager (CSM), your key role will be to drive recurring revenue, ensure customer satisfaction and maximize customer retention.  This role focuses on ongoing relationship-building and proactive account management activities, promoting overall customer satisfaction, product adoption and renewals. With a focus on results you will strive for excellence in managing your daily actions with professionalism, integrity, passion, and accountability. This role requires professionals who thrives in a fast-pace role, building solid relationships while partnering closely with Sales, Services and other internal teams to build value for both Winshuttle customers and the company.

Software Engineer will design, develop, and install software solutions. This role requires to build high-quality, innovative, and fully performing software in compliance with coding standards and technical design. This role requires to use skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures. Uses seasoned professional concepts and company objectives to resolve complex issues in creative and effective ways. Receives assignments in the form of objectives with goals and the process by which to meet goals.

The Operations Coordinator facilitates the most critical step in our sales and renewal process, the review of a customer’s order and delivery of our software licenses. This role requires a self-managed, researcher that is a detail orientated task master.

Software Engineer will design, develop, and install software solutions. This role requires to build high-quality, innovative, and fully performing software in compliance with coding standards and technical design. This role requires to use skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures. The role also resolves a wide range of issues in imaginative as well as practical ways. This job is the fully qualified, career-oriented, journey-level position.

Responsible for designing, developing and delivering Winshuttle solutions as a project team member on customer implementation projects.  Provides consulting support to customers and sales for design, process recommendations and solution proposals. This requires a combination of customer facing skills and the ability to communicate technical information in a clear and concise manner.  Gather business requirements, author detailed functional solution documents, and provide business process consulting aligned with Winshuttle best practices.  Provide project experience and customer use case information to help drive Winshuttle application development and feature innovation. Ability to deliver customer training on the Winshuttle applications and tailor the content… Read more