Customer Master
Correct customer data every time
Eliminate data entry errors such as incorrect shipping or billing addresses, enable all departments to seamlessly work together to create and update customer master data, gain a competitive advantage by improving customer data management, and provide superior customer service, and easily adapt to business growth and changing needs by empowering your sales, operations, customer service and accounts receivable teams to author customer master data processes in minutes instead of days or weeks.
Problem
Keeping customer master data up to date is essential for business operations. Bad customer master data results in missed or incorrect orders, negatively impacting the bottom line and your customers’ experience. Without high-quality data, you will have limited visibility to make smart sales decisions and capitalize on opportunities to save costs in fulfillment and post-delivery activities.
Watch the SAP Customer Master demo
New Customer request
Solution
Winshuttle allows you to create and maintain quality customer master data using familiar tools you already know and have like Excel. This market-leading solution provides a business-driven approach to creating and adapting master data processes without any required programming.
Capabilities
Data Validation
Validate customer master data requests at the point of entry against rules inside and outside of SAP.
Mass Maintenance
Perform mass customer maintenance directly from Microsoft Excel without programming.
Data Governance
Create role-based and traceable customer governance processes that route delivery change requests to different stakeholders for input, review and approval.
Process analytics
Monitor and track customer creation and maintenance processes for performance insights and ensure complete accountability with audit trails for every SAP customer master data transaction.
