Support Lead

Charles Howard

Charles does a little bit of everything at Winshuttle, but he primarily helps other members of the support department with issues our customers are seeing. He works with our product/engineering teams to help shape the future of our software and is currently working on process improvements and employee training. Charles is also one of the most popular presenters at the Winshuttle User Group Conference, where he leads the Extreme Transaction session.

When he isn’t solving everyone’s problems at Winshuttle, Charles is playing Ultimate Frisbee, skiing, reading, traveling, and spending time with friends and family.

Fast facts

Nickname: None to speak of

Department: Support & Services

Joined Winshuttle: 2010

Office Location: Bothell, Washington

Three questions with Charles

What's your favorite thing about working at Winshuttle?
My coworkers, I’ve never worked with so many wonderful and talented people.
What are you looking forward to this year?
Another great WUG, I look forward to seeing our users all year long.
What is one thing that people may not know about you?
I worked for a year as an ultrasound model.

Meet more of the team

Aman Alung

Services Consultant


Training customers by day, and cheering on UK futball at night.

Casey Kolowinski

Technical Support Lead


Supporting customers, and dreaming of the next Disney binge day.

Tarini Goyal

Principal Engineer

Chandigarh, India

Developing revolutionary software, and exploring astrology.

Mayank Sharma

Quality Engineer

Chandigarh, India

Ensuring quality Winshuttle products, and exploring the Himalayas.

Meet even more of our employees