Could Covid-19 help close the financial automation gap?
Many businesses moving their finance functions to shared service centre environments say that automation is critical to success. So why is it that so many have yet to implement automation successfully?
When Winshuttle recently interviewed over 100 senior managers of enterprise shared service centres (SSCs) across the UK and Ireland, we found something interesting. Almost all expressed that intelligent automation of their back-office functions was critical to unlocking considerable value. However, only one third have active automation projects. There seems to be a gap between the automation finance teams require, and what they are achieving.