Jett Tackbary/VP Business Transformation at Holly Hunt shares how they took their high-touch, brick & mortar showroom business and combined it with a high-tech, dynamic omnichannel model to provide the ultimate customer experience.
If you’re involved in any digital transformation initiative in your organization, this eBook is for you. Read it to learn why having trusted data about your products, customers, suppliers, locations, and more is critical to driving the results your C-suite is expecting.
If you’re responsible for master data management (MDM) in your organization, this eBook is for you. Read it to learn how you can connect the dots for the business between your program and the success of their digital transformation efforts.
Multi-Domain Master Data Management (MDM) and Product Information Management (PIM) are the foundation of Information Management (IM). Although long regarded as two separate entities, data professionals are now also realizing the power of treating multi-domain MDM and PIM as interrelated disciplines, especially when it comes to leveraging data around products, vendors, and, most importantly, customers. John Jones, VP, CTO EnterWorks at Winshuttle joins em360 to shed light on the individual advantages of multi-domain MDM and PIM, plus the benefits of utilizing them collaboratively.
Consumer Goods Technology
How to drive better customer experiences and incremental revenue with a strategic approach to product information management (PIM)
If you’re responsible for ensuring your product content turns more shoppers into buyers across your channels, this eBook is for you. Read it to learn which technology platforms are essential for success and which strategies you need to implement to drive better customer experiences and incremental revenue.
Digital transformation has changed over the years, especially in light of COVID-19. No longer just a term used to describe ‘out with the old technology and in with the new’, it now refers to everything from digitizing assets to implementing a master data management (MDM) system. Joining Scott Taylor, Principal Consultant at MetaMeta Consulting, to delve deeper into the matter are Kerry Young, Enterworks VP and General Manager for Winshuttle, and Jonathan Varo, Product Information Management Team Lead at Fender Musical Instruments.
With the importance of trustworthy and timely data on the rise, Multi-Domain Master Data Management (MDM) and data governance are ranking high on the radar of organizations. Watch this webinar to learn:
In this session you will learn practical tips to help you:
Michelle Beeson is an analyst serving digital business strategy professionals. Her research focuses on how digital technology and changing consumer behavior and expectations are impacting retail organizations and transforming business models. Her current research themes include omnichannel commerce, the future of the store, digital trends and forecasting, and digital commerce strategies for consumer-facing brands, including luxury. During her eight years at Forrester, as a consultant and an analyst, Michelle has worked with a wide range of clients to help develop their digital business strategies. Michelle is based in the UK and has global coverage.
In addition to speaking at Forrester Forums and events, Michelle speaks regularly at national and international conferences. Her research has been quoted in general business media such as the Wall Street Journal and specialist publications such as Retail Week.
Michelle first joined Forrester in 2011 as a part of the consulting team aligned with the eBusiness & Channel Strategy team. In this role, she was involved in a number of digital strategy projects across industries, including retail. Prior to joining Forrester, Michelle was a senior research executive at Synovate UK, a market research agency acquired by Ipsos Mori. There, Michelle was involved in developing and delivering quantitative and qualitative primary research studies into customer attitudes and behavior for clients across industries, including retail, consumer services, and financial services. Prior to her role at Synovate, Michelle worked in academic research at the Family Research Centre and the Autism Research Centre (ARC) at the University of Cambridge.
Lucelena Angarita is the Director of Supply Chain Systems & Standards for IPC, Subway’s Purchasing Cooperative. She is an Industrial Engineer and Lean Six Sigma Certified Black Belt, with over 19 years’ experience in Program Management and process improvement, and 8 years’ experience in Food Safety and Quality. For more than 8 years, she has been leading the adoption of GS1 US Foodservice Standards for the SUBWAY® system to achieve end-to-end supply chain visibility. Her team works with internal business stakeholders and supply chain partners to enforce Master & Transactional Data Governance. They apply industry best practice while implementing technology tools that create disruption, increase process efficiency and effectiveness as well as data accuracy. The team also leads IPC’s Incident Management Process to resolve any product quality or food safety issue quickly and effectively. Prior to joining IPC, Lucy served as Manager of Global Training Projects at Burger King Corporation.
Hashim Hamdani is a Client Director at Amplifi with over 25 years of experience helping fortune 500 companies and clients deliver measurable results through a combination of technical expertise and business acumen. His background includes managing a delivery portfolio encompassing business analytics, data lake, cloud, and middleware for supply chain, e-commerce and point of sale technology units. With having previously held positions at Sears Holding, Hewlett Packard Enterprise, and American Express, Hashim has expertly navigate challenges and pain points to ensure successful deliveries.
Susan Zucker is the Director of Supply Chain at Agri-Mark Dairy Cooperative and an adjunct business instructor at Champlain College in Burlington Vermont. Agri-Mark manufactures and sells Vermont and New York cheese, butter, yogurt and cultured products under the brand name of Cabot and dried whey and non-fat dry milk powder under the brand Agri-Mark. In her role as Supply Chain Director, Susan oversees supply chain planning and service, master data standards, as well as export and customer compliance. In her role as adjunct business instructor at Champlain College she teaches a rotation of courses in both the graduate and undergraduate programs focused on supply chain.
Susan has an MBA from Plymouth State University and a doctorate in Organizational Management from Capella University. Her dissertation research was on the impact of data synchronization adoption on organizations and she has published several articles on this topic. Susan also is certified by APICS with the CPIM (Certification in Production Inventory Management) and is a member of ASCM.
Jeff Cowan is a Director, Community Engagement at GS1 US. In this role, he works with companies in the consumer packaged goods (CPG) industry to improve supply chain visibility, product traceability and food safety by applying GS1 Standards to business processes. Mr. Cowan also leads the GS1 US National Data Quality Program, a program he helped develop in collaboration with industry professionals to help them respond to the growing need to seamlessly share accurate product information with their trading partners and consumers.
Mr. Cowan has more than 35 years of experience in the CPG industry and has an extensive background working for Pinnacle Foods, Ultimate Juice Company, Kraft, and Nabisco in the areas of production planning, inventory management, order management, transportation, sales and operations planning (S&OP) processes, customer service, master data maintenance, and business integration. Prior to joining GS1 US, Mr. Cowan served as a Senior Go-to-Market Manager at Unilever, where he was responsible for Sales & Operations Planning, product supply, and customer service for various Unilever businesses representing approximately $1 billion annual sales.
Mr. Cowan is a frequent speaker on the topics of traceability and data quality, and has spoken at industry conferences including the MDM & Data Governance conference and the NGA (National Grocers Association) show. He holds a Bachelor of Science in Logistics from Penn State University.
Henrik Liliendahl is a Data Quality, Data Governance, Multi-Domain Master Data Management (MDM) and Product Information Management (PIM) professional based in Copenhagen, Denmark.
Henrik has worked nearly 40 years in the intersection between IT and business with a large range of business areas as government, insurance, manufacturing, membership, healthcare, pharma, public transportation and retail.
One of his latest adventures is a start-up called Product Data Lake – a service in the intersection of big data and Product Information Management (PIM).
Interenterprise Master Data Management (MDM), a transformative type of MDM platform, is empowering organizations like cooperatives and member groups to collaborate within the same solution. In this eBook, we’ll discuss how Interenterprise MDM impacts digital initiatives, along with best practices for a successful implementation.