TechEd

I spent last week at SAP TechEd in Berlin talking with customers and prospects about SAP usability and process change. There was one discussion that stands out. A customer spent months of analysis and indecision (6 months to be exact) about adopting Winshuttle. However, within one week of adoption, they had already solved three usability issues – one process which was targeted in the pilot and two others they quickly automated on the fly. In retrospect, he wished they hadn’t wasted six months and started immediately, iterating the process during deployments. Making changes personally or in business can be difficult and… Read more