In this post, learn about the benefits of joining a local Winshuttle User Group like networking with other users in your area, learning best practices and exciting new use cases!
Several years ago, I was managing my company’s Winshuttle deployment and we got off to a slow start (I wouldn’t recommend a learn-as-you-go approach). I didn’t know it at the time, but I contracted an illness called the WUG-bug. Have you experienced any of these symptoms? Early stages of Winshuttle deployment Itching to learn more ways to use Winshuttle Need to improve your own Winshuttle solutions Difficulty finding new use cases Seeking best practices and additional training Desire to engage in philosophical Winshuttle discussions The Winshuttle User Group Conference (WUG) became the adrenaline shot my team needed to… Read more
A group of us in the London office have been cycling to work for the last few months. The daily commute has its own challenges, from dodging cars and buses to ‘swimming’ to work in England’s all-year rainy season. At some point James Batterham – our Senior Support Analyst for EMEA – decided this was not enough and managed to convince us to sign up for a 54 mile charity ride from London to Brighton. We chose a charity – the Rays of Sunshine children’s charity – in the UK that grants the wishes of children living with serious or… Read more
A number of conversations recently with customers reemphasized the significance and risks associated with mass change in SAP environments and this prompted me to consider how we address safety measures associated with using Winshuttle products in such scenarios. I thought it might be useful to revisit these as we plan for the upcoming releases of Transaction and Runner and in particular consider new features and assess existing ones. Here are some items to consider on this topic, this is not meant to be prescriptive or exhaustive but should give you some ideas about deployment and sustainment of mass change and… Read more
There has been an effort in the support community as a whole over the past decade to enable customer self service. It used to be in an effort to save money on labor costs, but recently it has been pushed by customers who want to be more self sufficient. Customers have asked for information that is available 24 hours a day, 7 days and week. They also want to have an environment that allows them to interact with other users. (The Winshuttle Community is our home for customer interaction and I will talk about that in another post.) The call… Read more